Return & Refund Policy
Returns
Because Manmeoksul is a dietary supplement, we can only accept returns of unopened, unused products in their original condition.
Return requests must be submitted within 14 days of delivery. To request a return, contact us with your order number before sending any item back.
Damaged or Incorrect Orders
If your order arrives damaged, missing, or incorrect, contact us within 7 days of delivery with your order number and clear photos of the item, package, and shipping label. We will review the issue and determine whether a replacement or refund is appropriate.
Non-Returnable Items
Opened products, used products, and products without original packaging are not eligible for return unless required by applicable law.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a damaged shipment confirmed by our review.
Refunds
If your return is approved, refunds are processed to the original payment method after the returned item is received and inspected. Your bank or card issuer may take additional time to post the refund.
Questions
Contact us with your order number if you have questions about a return or refund.